Call Management & Inventory System software
Description
| provides seamless coordination between all customer problems by integrating people, process and technology |
Product Details
CARE is a comprehensive call management system that provides seamless coordination between all customer problems by integrating people, process and technology to maximize relationships with all customers. Web based multi-user and customizable. Custom reports. Solution search and knowledge management. Auto routing and assignment of calls. Auto-escalation to meet service level agreements (SLAs). Multi-channel communication, including wireless Support
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